Privacy policy for MemoCap
Last Updated Jul. 13,2026
summary
This Privacy Policy (the "Policy") applies only to the products and services we provide to you through the MemoCap application ("the Application").
If you have any questions, comments or suggestions about this policy, please contact us through the following contact information:
Company name: Shenzhen Shanlian Information Technology Co., LTD
Contact number: 0755-86153555
Email: slsc@igrslab.com
Contact address: 1001-A, Bick Technology Building, No.9, Research Road, Maling Community, Yuehai Street, Nanshan District, Shenzhen, China 518057
This policy will help you understand the following:
Ⅰ. definition
Ⅱ. The purpose and scope of our collection and use of personal information
Ⅲ. How we collect your personal information
Ⅳ. How we share, transfer and publicly disclose personal information
Ⅴ. How we store personal information
Ⅵ. How we protect personal information
Ⅶ. Your rights
Ⅷ. How we handle the personal information of minors
Ⅸ. How this policy is updated
Ⅹ. How to contact us
Welcome to our products and services! We fully recognize the importance of your personal information and are committed to safeguarding it with utmost care. Our mission is to uphold your trust through strict adherence to the principles of accountability, purpose clarity, voluntary consent, minimal necessity, security assurance, participant engagement, and transparency. We strictly comply with legal regulations and implement industry-standard security measures to protect your data.
To this end, we have formulated the MemoCap Privacy Policy(the "Policy") to help you fully understand how we collect, use, share, store and protect your personal information and how you can manage your personal information during the use of our products and services, so that you can make appropriate choices.
Before using our products and services, please read and understand this policy carefully. Pay special attention to clauses highlighted in bold or underlined text. Ensure you fully comprehend and agree to the terms before proceeding. We have used clear and concise language to explain technical terms in this policy for easier understanding.
Ⅰ. definition
We: refers to Shenzhen Shanlian Information Technology Co., LTD.
Application: refers to the "MemoCap" application.
Personal information: refers to all kinds of information related to identified or identifiable natural persons recorded electronically or otherwise, excluding information that has been anonymized.
Personal sensitive information: refers to personal information that may lead to discrimination against individuals or serious harm to their person or property if disclosed or illegally used, including race, ethnicity, religious belief, personal biometrics, medical health, financial accounts, personal whereabouts, etc. (We will highlight specific personal sensitive information in bold in this Privacy Policy).
Minor: refers to a natural person under the age of 18.
Child: A natural person under the age of 14.
Ⅱ. The purpose and scope of our collection and use of personal information
In order to comply with the provisions of national laws and regulations and realize the following business functions described in this Policy, we will collect and use the following personal information that you actively provide during the use of our services or that is generated by the use of our services or collected from third parties under the premise of complying with the principles of legality, legitimacy and necessity.
1.Connection and Control Terminal Camera Function: When you use the MemoCap app to connect to and control the terminal camera via Wi-Fi, we need to collect your device’s IP address and WLAN/Wi-Fi status information in order to establish a local area network communication channel between devices, enabling real-time camera control, image preview, and data transmission functions.
Please note: According to the underlying requirements of the Android system, obtaining the above-mentioned network status and IP address information may require you to grant the [Location Information] permission (for earlier versions of Android) or the [Nearby Devices/LAN] permission (for Android 12 and later versions). This type of information is essential for the functionality in question. If you refuse to provide it, you will be unable to use the camera connection and control features, though this will not affect your ability to normally use other non-connection-related features of this app (such as browsing your local photo album, etc.).
2.Storage Permission (Read/Write External Storage)
Purpose:To download and save media files (such as videos and photos taken with your device's camera) to your phone's local gallery or file manager, allowing you to view, share, or back them up.
Note:We only request this permission when you actively trigger a "Save" or "Download" action. We will not access, read, or upload your local files in the background without your explicit consent.
Ⅲ. How we collect your personal information
We will collect your personal information through the following channels:
1. Information you provide directly: We may collect the information you provide when you register an account, apply for or use our services in this application, as well as the information related to your transactions and activities generated during the use of our services.
2. Where permitted by laws and regulations, we may collect and use your personal information without obtaining your authorization or consent in the following circumstances:
(1) Those related to our performance of obligations prescribed by laws and regulations;
(2) those directly related to national security and defense security;
(3) those directly related to public safety, public health or major public interests;
(4) necessary for the conclusion or performance of a contract in which the individual is a party;
(5) those directly related to criminal investigation, prosecution, trial and execution of judgment;
(6) To safeguard your and other individuals' major legitimate rights and interests such as life and property, but it is difficult to obtain your authorization and consent;
(7) Collecting your personal information from legally disclosed information;
(8) Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and dealing with faults in the products or services;
(9) Other circumstances stipulated by laws, regulations or national standards.
IV. How we entrust the processing, sharing, transfer and public disclosure of personal information
1. Entrusted processing
Unless otherwise expressly stated, we do not engage any third party company, organization or individual to process your personal information.
2. Sharing
We will not share your personal information with any company, organization or individual except in the following circumstances:
(1) Sharing with your prior explicit consent or authorization;
(2) Sharing is required by applicable laws and regulations, legal procedures, mandatory requirements of government authorities or judicial rulings;
(3) It is necessary to provide it within the scope required or permitted by laws and regulations in order to protect the interests, property or safety of the application, you and other users or the public from damage;
(4) Only by sharing your information can we realize the functions of our products or provide you with the services you need;
(5) We may obtain account information (such as nickname, profile picture, etc.) that you have authorized to share from third parties, enabling you to directly log in and use our products or services through third-party accounts. For this purpose, we require you to agree to this policy and bind your third-party account with our product. We will only collect and use your personal information within the scope of your authorization;
(6) Sharing with our affiliates: Your personal information may be shared between our affiliates. We will only share the necessary personal information and such sharing is subject to the purposes stated in this Policy. If our affiliates want to change the purpose of processing personal information, they will seek your authorization and consent again;
(7) Sharing with Authorized Partners: To achieve the purposes stated in this policy, certain services will be provided by authorized partners. We may share your personal information with these partners to ensure the smooth completion of services. Such sharing will only occur for legally valid, justified, necessary, specific, and clearly defined purposes, and will only include information essential for service delivery. Furthermore, we will sign strict confidentiality agreements with partners, requiring them to handle your personal information in accordance with this policy and other relevant confidentiality and security measures. Our partners are prohibited from using the shared personal information for any other purposes.
At present, our authorized partners include the following types:
-Suppliers, service providers, and other partners. We share information with suppliers, service providers, and other partners that support our product functionalities. This includes providing technical infrastructure services, data processing, conducting marketing campaigns, logistics operations, performing quality monitoring, analyzing service usage patterns, evaluating advertising and service effectiveness, offering customer support, facilitating payment processes, and conducting academic research and surveys.
-Authorized partners for advertising and analytics services. Unless authorized by you, we will not share your personally identifiable information (PII) – such as names or email addresses that can identify you – with partners providing advertising or analytics services. We will provide these partners with data on the reach and effectiveness of their advertisements, without disclosing your personal information. Alternatively, we will aggregate and process this information to ensure it cannot be linked back to any individual.
3. Transfer
Except in the following circumstances, we will not transfer your personal information to any company, organization or individual:
(1) With your prior explicit consent;
(2) Those that must be transferred to the outside in accordance with laws and regulations, or under the compulsory requirements of competent government departments or judicial organs;
(3) In the case of merger, division, dissolution, transfer of assets or business, bankruptcy liquidation or similar transactions involving the company, if the transfer of your personal information is involved, we will require the new company, organization or individual holding your personal information to continue to be bound by this Policy, otherwise we will require such company, organization or individual to obtain your authorization and consent again.
4. Public disclosure
We will not publicly disclose your personal information except under the following circumstances:
(1) With your prior explicit consent;
(2) Information that must be publicly disclosed as required by laws and regulations, or mandated by government authorities or judicial bodies. When responding to disclosure requests in compliance with legal provisions, we require the submission of corresponding legal documents such as subpoenas or investigative letters. We firmly believe that information requested from us should maintain maximum transparency within legal boundaries. All requests undergo rigorous review to ensure they are legally justified and strictly limited to data that law enforcement agencies have legitimate access to for specific investigative purposes.
V. How we store personal information
1. Storage region and cross-border transmission
All your personal information will be stored within the territory of the People's Republic of China. Under this Privacy Policy, no cross-border transmission of your personal information is involved. Should future cross-border transfers become necessary and require sharing with overseas entities, we will comply with applicable laws, regulations, and regulatory requirements. Prior to such transfers, we will either obtain your renewed consent or authorization, or apply anonymization measures. Additionally, we ensure that the location and purpose of data transfers are clearly stated in our privacy policy, allowing you to always know where your personal information is stored. To safeguard your privacy, we will implement security measures like encrypted transmission before any cross-border data transfer.
2. Storage period
To protect your legitimate rights and interests, except as otherwise provided by laws and regulations, your personal information will be kept for three years after the expiration of the product or service you use. When your personal information exceeds our retention period, we will delete or anonymize your personal information.
Your personal information may be anonymized to form usable data, and we do not need to notify you or obtain your consent for the preservation and use of such data.
Ⅵ. How we protect your personal information
1. We have used industry-standard security measures to protect your personal information from unauthorized access, use, modification, disclosure, damage or loss. We will take all reasonable and feasible measures to protect your personal information, such as:
(1) Our network services adopt encryption technologies such as transport layer security protocol, and provide browsing services through https to ensure the security of user data during transmission;
(2) We use MD5, SHA256 and other encryption technologies to encrypt and store your personal information to enhance the security of personal information in use;
2. We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will retain your personal information only for the period necessary to achieve the purposes stated in this Policy, unless the retention period needs to be extended or permitted by law.
3. The internet is not an absolutely secure environment, and communication methods such as email, instant messaging, and social media platforms cannot be guaranteed to be fully encrypted. We strongly advise against using these channels for personal information transmission. If you must use them, apply complex passwords and take extra precautions to protect your data. We will make every effort to safeguard your privacy. Should our physical, technical, or administrative security measures be compromised, resulting in unauthorized access, public disclosure, alteration, or destruction of information that harms your legal rights, we will fully cooperate to protect your interests and assume compensation liability as required by law.
4. In the event of a personal information security incident, we will promptly inform you of the incident's basic details and potential impacts in accordance with legal requirements. We will also disclose measures taken or planned to address the situation, provide recommendations for risk prevention and mitigation, and outline remedial actions available to you. The affected parties will receive timely notifications through email, letters, phone calls, or push alerts. When individual communication is impractical, we will issue public announcements through appropriate channels. Furthermore, we will proactively report the incident's resolution status to regulatory authorities as required by applicable regulations.
VII. Your rights
In accordance with relevant national laws, regulations and standards, we guarantee your following rights to exercise your personal information:
1. Access to your personal information
Except for the exceptions provided for by laws and regulations, you have the right to access your personal information through the functional interfaces set up in this application.
We will provide you with other information provided to us or generated by you during the use of our products or services, as long as we do not need excessive investment. You can apply for access by calling our customer service number, and we will reply to your request within 30 days.
2. Correct your personal information
If you find any errors in the personal information we have processed about you or need to correct such information, you may modify or correct it through the auto-correction function set in the internal system, email, or by calling the customer service hotline. If you need to correct other personal information, you may apply for correction by contacting our human customer service.
3. Delete your personal information
In the following circumstances, you may request us to delete your personal information:
(1) If our handling of personal information violates the mandatory provisions of laws and regulations;
(2) If we collect and use your personal information without your consent (except for the circumstances where consent is not required by law);
(3) If our handling of personal information violates the agreement with you;
(4) If you no longer use our products or services, or you cancel your account;
(5) If we no longer provide you with products or services.
Upon receiving your deletion request, we will process the removal in accordance with your requirements and applicable laws and regulations, and provide you with feedback on the outcome. If we decide to respond to your request, we will simultaneously notify the entities that have obtained your personal information from us to promptly delete it. Unless otherwise stipulated by laws and regulations or if these entities have received your independent authorization.
When you delete information from our services, we may not immediately back up the corresponding information in the system, but will delete such information during backup updates.
4. Change the scope of your authorization
(1) Each business function requires some basic personal information to be completed. You can give or withdraw your authorization and consent at any time for the collection and use of additional personal information.
When you withdraw your consent, we will no longer process the corresponding personal information, but your decision to withdraw your consent will not affect the previous processing activities of personal information based on your authorization.
(2) You may withdraw your original authorization by closing system permissions. However, please note that this withdrawal will not affect the personal information we have collected through your previous authorization. Meanwhile, since some of your authorization is necessary for certain business functions of ours, withdrawing the corresponding authorization may affect your use of some corresponding business functions of ours.
5. Delete your account
When you confirm that you no longer use our services, meet the conditions for account cancellation and need to cancel your account, you can apply to us for account cancellation through the automatic cancellation function set in the internal Settings, email or call the customer service number.
After your account is cancelled, we will stop providing you with products or services, and delete or anonymize your personal information, except as otherwise provided by laws and regulations.
6. Reporting and Complaints
If you find that your personal information may be disclosed, or that any of our staff or partners have violated laws and regulations in the processing of your personal information, you may report and complain to us by calling the customer service hotline or sending an email.
7. Respond to your request above
In order to ensure that the above request is made by you and protect the security of your personal information, we will verify your identity (you may be required to provide a written request if necessary) and then process your request after the identity verification.
We will verify and process your request within 15 working days.
We generally waive fees for legitimate requests. However, we may charge reasonable costs for repeated or excessive requests that exceed reasonable limits. Requests involving unnecessary duplication, requiring significant technical effort (e.g., developing new systems or fundamentally altering existing practices), posing risks to others' legal rights, or being impractical (e.g., accessing information stored on backup tapes) may be denied.
Please be aware that we will not be able to respond to your request in the following circumstances:
(1) Those related to our performance of obligations prescribed by laws and regulations;
(2) those directly related to national security and defense security;
(3) those directly related to public safety, public health or major public interests;
(4) those directly related to criminal investigation, prosecution, judicial investigation, trial and execution of judgments;
(5) There is sufficient evidence to show that you have subjective malice or abuse of rights;
(6) To safeguard the life, property and other major legitimate rights and interests of you or other individuals but it is difficult to obtain your consent;
(7) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
(8) Those involving trade secrets;
VIII. How we handle the personal information of minors
We attach great importance to the protection of minors' personal information. Our products and services are aimed at adults, not minors. We will not intentionally collect any personal information of minors, unless some information you voluntarily provide inevitably contains some information of minors.
If you are a minor, please do not attempt to register for this application or provide us with any of your personal information in any way.
If we find that we have collected any personal information of a minor without the prior verifiable consent of the guardian, we will endeavour to delete such information as soon as possible.
IX. How this policy is updated
Our privacy policy may change.
We will not reduce your rights under this Policy without your express consent. We will publish any changes to this Policy on this page.
For major updates, we will provide more prominent notifications (such as official announcements, push notifications, SMS or email alerts) and obtain your explicit consent again when you first log in after this policy update. If you click "Agree" or "Next" after receiving our notification regarding this policy update, it indicates that you have thoroughly read, understood, and accepted the revised policy.
Material changes under this policy include, but are not limited to:
1. Major changes in our service model, such as the type, purpose and method of handling personal information;
2. Major changes have taken place in ownership structure and organizational structure, such as business adjustment, merger and acquisition, bankruptcy and other changes in owners;
3. Changes in the main objects of personal information sharing, transfer or public disclosure;
4. Major changes occur in your rights and exercise methods in the processing of personal information;
5. When the responsible department, contact information and complaint channel for handling personal information security change;
6. When the personal information security impact assessment report indicates that there is a high risk.
We will also archive the old version of this policy for your reference.
X. How to contact us
1. If you have any questions, comments or suggestions about this Policy, please contact us through the following ways:
(1) Call the customer service hotline 0755-86153555
(2) Send an email to slsc@igrslab.com
(3) Mailing address: 1001-A, Bick Technology Building, No.9, Research Road, Maling Community, Yuehai Street, Nanshan District, Shenzhen | Pc: 518057, Recipient: Shenzhen Shanlian Information Technology Co., LTD
Our customer service department will reply with the personal information protection department within 30 days and assist you to solve your problem.
2. If you are not satisfied with our reply, especially if our personal information processing behavior has harmed your legitimate rights and interests, you can also seek solutions through the following external channels: file a lawsuit in the People's Court where Shenzhen Flash Union Information Technology Co., Ltd. is located, or complain or report to the regulatory authorities such as Internet information, industry and commerce, public security, etc.